Operations Coordinator, IT
 Merakey | |
 United States, Pennsylvania, Lafayette Hill | |
 Nov 22, 2024 | |
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Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking an Operation Coordinator, IT to join our team at our program in Philadelphia or LA.
Position Details: This position will work closely with leadership and direct care staff to identify and address technology issues and advancements for our adult behavioral health programs. The IT Coordinator will work in partnership with our Information Teachnology Department to address technical issues, provide training and develop strategies to optimize technology usage. Additionally this critical job will involve researching and recommending technology solutionsto improve and enhance patient care. The successful candidate will have a strong background in IT management, excellent problem solving skills and a passion for supporting behavioral health and wellness initiatives. * Develop and implement technology strategies and initiatives to support project development and roll out in behavioral health. * Coordinate the selection and implementation of technology systems and tools to support project goals. * Collaborate with internal and external stakeholders to identify technology needs and requirements for project success. * Provide technical support and training to staff on new technology systems and tools. * Monitor and evaluate the performance of technology solutions and make recommendations for improvements. * Ensure compliance with data security and privacy regulations in the implementation of technology solutions. * Stay current on emerging technology trends and best practices in the field of behavioral health. * Coordinate with vendors and IT professionals to troubleshoot and resolve technical issues as they arise. * Document processes and procedures related to technology implementation and use in behavioral health projects. * Conduct on-site visits, interviews, and reviews of program documentation to evaluate the IT needs, delivery of services, adherence to policies and procedures, and compliance with regulations. * Monitor the implementation of technology solutions and upgrades to ensure compliance and continuous improvement. * Provide training coordination to staff and stakeholders on best practices, regulations, and compliance requirements related to human services delivery. * Participate in ongoing quality assurance activities to maintain the integrity and effectiveness of processes and procedures associated with technology solutions. apply today at: www.Merakey.org/careers Requisition number: 96823 ABOUT MERAKEY Merakey is a leading developmental, behavioral health, and education non-profit provider with a fifty-year history. We offer a breadth of integrated services to individuals and communities across the country. Our belief that every individual has the right to achieve growth, dignity, and fulfillment guides all of our decisions. At Merakey, we care about each other and are committed to providing the very best care to those we serve. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Our ideal candidate will possess the following skills: * Experience with electronic health record systems. * Knowledge of HIPAA regulations and data security protocols. * proficiency in troubleshooting software and hardware issues. * Ability to train staff on software usage and best practices. * Understanding of telehealth technology and platforms. * Familiarity with data analysis and reporting tools. * Strong communications and interpersonal skills. * Project management experience. * Ability to adapt to new technologies and trends in the field. * Strong analytical skills with the ability to collect, analyze, and interpret data effectively. * Excellent communication skills, both written and verbal, with the ability to present findings and recommendations clearly and professionally. * Detail-oriented with strong organization Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled | |