Food & Beverage Supervisor

Aparium Hotel Group

United States, New Jersey, Montclair

Nov 22, 2024

Position:
Food & Beverage Supervisor

Location:

Montclair, NJ

Job Id:
354

# of Openings:
1

Food & Beverage Supervisor

Reports To: Director of Food & Beverage

WHO WE ARE

Hotels done differently. It's not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.

The MC Hotel is part of Marriott's Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.

The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.

WHO YOU ARE

The Food & Beverage Supervisor is responsible for overseeing the daily operations of the hotel's food and beverage outlets, ensuring high-quality service, guest satisfaction, and smooth operation. This role includes managing staff, assisting in menu planning, ensuring compliance with health and safety standards, and maintaining the overall cleanliness and organization of the dining areas. The Food & Beverage Supervisor works closely with the restaurant management team and kitchen staff to ensure the timely and efficient service of food and drinks, providing guests with an exceptional dining experience.

WHAT YOU WILL DO

Supervise Staff: Lead and manage the front-line food and beverage team, including servers, bartenders, and host/hostesses. Ensure staff are properly trained, motivated, and following company policies and procedures.
Guest Service: Provide excellent customer service by interacting with guests, addressing complaints, and ensuring a memorable dining experience. Ensure that food and beverage service meets the hotel's quality standards.
Operations Management: Oversee daily operations of food and beverage outlets, including opening and closing procedures, managing reservations, and ensuring efficient service flow. Ensure that all staff are following the appropriate service standards.
Inventory Control: Monitor and maintain stock levels of food, beverages, and supplies, ensuring that inventory is properly managed and that waste is minimized. Coordinate with the purchasing department to replenish stock as necessary.
Menu Coordination: Work with the kitchen and bar teams to ensure menus are up-to-date, accurate, and consistent with hotel standards. Assist in the creation and modification of menu items and special promotions.
Health and Safety Compliance: Ensure that all food safety, sanitation, and health regulations are strictly adhered to. Conduct regular inspections of food preparation areas, equipment, and dining areas to maintain cleanliness and safety.
Staff Scheduling: Create and manage staff schedules, ensuring adequate coverage for shifts, and that labor costs are in line with budget expectations.
Financial Management: Assist in controlling labor costs, maintaining budgeted food and beverage costs, and implementing cost-saving measures. Handle cash and perform daily revenue reconciliations.
Problem Resolution: Address and resolve guest complaints or concerns in a timely and professional manner, ensuring a high level of guest satisfaction.
Training and Development: Train new employees on hotel policies, service standards, and food and beverage offerings. Conduct ongoing training for existing staff to maintain high levels of performance and product knowledge.

WHAT YOU WILL NEED

Experience: Minimum of 2 years of experience in food and beverage service, with at least 1 year in a supervisory or management role.
Education: High school diploma or equivalent; college degree in Hospitality Management or related field preferred.
Strong leadership and team management abilities.
Excellent customer service and communication skills.
Knowledge of food and beverage operations, including safety and sanitation standards.
Ability to manage multiple tasks and work in a fast-paced environment.
Availability: Must be available to work flexible hours, including nights, weekends, and holidays as needed.
Language: Fluency in English, both spoken and written. Additional languages are a plus.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve.

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