UNIT COORDINATOR /BWH DEPARTMENT Neurosciences

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The Unit Coordinator will be responsible for:

Principles Duties and Responsibilities:
* Responsible for ensuring that the patient and family members are attended to in a caring and
attentive manner.
* Respond to the needs of the patient/family members in a timely manner and always maintains
a professional and friendly demeanor .
* Work cohesively as a member of the Patient Care Team and will take a proactive role in
ensuring the smooth and efficient operation of the unit.
* Responsible for greeting all patients and families and providing a complete unit orientation
and responding to initial questions from family member and patients.
JOB TITLE: Unit Coordinator
FLSA: Non-Exempt
GRADE: 205US
JOB CODE: 1573
REPORTS TO: Operations Manager
CURRENT APPROVAL
DATE: December 2015
* Responds to the individual needs of patients/families.
* Maintains hospital service standards, with particular attention to personal/behavioral, staff
teamwork, and patient-staff interaction guidelines.
* Responsible for answering, coordinating and managing all phone calls to the unit. Places
pages and phone calls upon request of clinical staff.
* Coordinates all paperwork coming onto unit, including all fax referrals.
* Prepares and maintains all patient medical records in a neat and orderly manner; properly
label each page and file laboratory and other information in individual record.
* Responsible for scheduling all patient diagnostic tests, appointments, and consults, upon
direction of physician or RN. Arranges patient escort and transport services.
* Coordinates all logistics of patient discharge, including checking on family notification,
transportation, equipment, prescription, and follow-up appointments.
* Perform clerical duties to admit, transfer, and discharge patients. Make certain that patient
record/chart, information plate, personal belongings, and requisitions accompany the patient
on transfers.
* Prepares all diet order sheets and submits for approval from physician or RN.
* Act as a liaison and assist in problem solving with ancillary services and all other
departments which provide services or have an effect on unit activities.
* Provides back up coverage for patient transport, including escorting discharge
patients/family.
* Daily, monitors and ensures that Advance Care Directives are up to date and in the patient
chart.
* Performs all other duties, as assigned.