New 
Principal Manager of Technical Strategy & Operations
 Microsoft | |
 United States, California, Mountain View | |
 Nov 26, 2024 | |
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OverviewMicrosoft Silicon Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission. Our team is creative and resourceful; we value growth and learning. We want to amplify your abilities so you can do your best work. Join us, and together we will turn groundbreaking hardware designs into reality! We are looking for a highly analytical and quantitative Principal Manager with a strong technical background, and a proven track record of managing teams to achieve operational excellence, driving complex dependencies spanning multi disciplines of large scale silicon engineering organization including Silicon Compute & infrastructure (Cloud, HPC), CAD flows, and day to day operations (support, analytics, planning) and leveraging data, AI and automation techniques& AI in their mode of work to provide insights, increase productivity, and& improve the decision making systems. The Principal Manager of technical Strategy and Operations will be part of the Silicon Operations team, working closely with the leadership team of the Silicon engineering org, to understand our strategic goals and drive cross org efforts deploying a data-centric approach for the decision-making necessary for the dynamic silicon research, design, and implementation, as well as drive our next generation systems modernization on different fronts. #azurehwjobs #SCHIE #MILE
ResponsibilitiesOperational Oversight: Develop and refine scalable processes and frameworks to ensure consistent support quality, performance monitoring, and alignment with business objectives. Strategic Alignment: Ability to focus on the big picture, & collaborate with cross-functional teams to ensure operational activities support broader organizational goals and customer expectations. Performance Metrics & Reporting: Oversee the development and analysis of operational metrics, providing insights that guide improvements, improves efficiency and guide actions. Technical Leadership: Address and resolve technical challenges within support delivery frameworks, & operational processes, ensuring seamless execution. Cross-Functional Collaboration: Work closely with senior stakeholders to streamline workflows, align priorities, and support team effectiveness. Data-Driven Strategy: Guide the data collection gaps to create insights to inform decision-makers and optimize operations Innovation & Problem Solving: Thinking out of the box, leveraging the work of others, tools and utilities to unblock the team, and propose tradeoffs/workarounds. | |