Programs Go-To-Market Manager for Surface
 Microsoft | |
 United States, Illinois, Chicago | |
 Nov 22, 2024 | |
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OverviewAre you passionate about empowering customers to achieve more with innovative devices and solutions? If so, we are looking for a Programs Go-to-Market Manager (GTMM) who can help us grow the Surface business in the Americas region. The Surface Commercial Solution Area is part of the Americas Sales Enablement & Operations (SE&O) organization with the objective of building scale and consistency into go-to-market (GTM) strategy, operations, and the customer and partner experience. We play an essential role translating Microsoft's worldwide commercial strategy to a regional execution plan and driving operation excellence across the US, Canada and Latin America. In the next few years, we expect this already-big business to grow further with investments in new products and the transformation into our hybrid work world. In this role, you will have the opportunity to impact the Surface business and be on the leading edge of product innovation, working on Surface devices and accessories. As the Programs Go-To-Market Manager for Surface, you will define and execute the Americas GTM strategy, through programs and campaigns for a large set of stakeholders to grow revenue and market share. You will be expected to develop a detailed understanding of this product and competitor set (200-300 level), and work closely with worldwide sales, marketing, partner and engineering teams.
ResponsibilitiesBusiness ManagementBuilds and supports business strategy and tracks the efficacy of plans for the line(s) of business to drive sustainable growth within and beyond the boundaries of the fiscal year. Accepts accountability for scorecard metrics and key performance indicators (KPIs) across products/services or across the business. Supports a One Microsoft approach with key stakeholders to alignment and leadership around strategic priorities and orchestration efforts across the subsidiary to deliver against priorities.Leverages area/subsidiary portfolio share, revenue, and scorecard information to identify insights and actively impact marketing and business planning decision-making. Participates in regular cadence of connections with corporate (e.g., global sales, marketing, and operations [GSMO], the business group, engineering) to execute tactical and strategic planning, gather feedback, and enable field performance.Go-to-Market (GTM) Strategy, Planning, and DeliveryContributes to creation of strategic go-to-market (GTM) plans for Surface across sales, marketing, customer success, and partner functions, supporting One-Microsoft, cross-functional execution as appropriate.Fosters alignment of investments and monitors growth and opportunities across the business through key performance indicators (KPIs) and metrics for the area/subsidiary.Closely work with Microsoft's partner organization on prioritized plays and programs; partner selection and readiness for execution and joint go to market. Understand partner offers and business models to create synergies and a joint approach to market for the Corporate and Small size customers. Aligns and monitors investment impact and growth opportunities across partners.Engage and collaborate with key stakeholders to guarantee alignment and prioritization at different organizational levels. Participates with functional teams in understanding and executing market strategy. Assesses and prioritizes impact over activity.Field EnablementLead regular cadence of connections with corporate & local teams (e.g., global sales, marketing, and operations, the business group, engineering) to execute tactical and strategic planning, gather feedback, and enable field performance.Business DevelopmentSupports the creation and pursuit of greenspace growth opportunities across Surface. Leverages knowledge of revenue, share targets, and the area/subsidiary's capabilities in order to develop strategies that maximize performance across products/services.Deliverprogram/technical insights to the business by sharing data-driven insights about execution, performance, and trends in the area/subsidiary. Leverages understanding of the overall health of the business and customer/partner pain points toidentifyareas for adjustment to drive greater impact in the field.Partners withglobal andareastakeholderstoland field enablement. Provide thought leadership and clarity to coach and equip the team, channel, and sellers with the knowledge, skills, and resources to sell (e.g., readiness for programs).OtherEmbody our culture and valuesIn particular, this person would be the Program Owner for the Demo Evaluation Program (DEP) for Surface. They would also be responsible for Readiness and Community Programs to the field and partners. | |