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Overnight Welcome Center Attendant - PT

Omni Hotels & Resorts
United States, Arizona, Tucson
2727 West Club Drive (Show on map)
Nov 21, 2024

Overnight Welcome Center Attendant - PT
Job Locations

US-AZ-Tucson


Requisition ID
2024-116631

# of Openings
1

Category (Portal Searching)
Guest Services



Location

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.



Job Description

Welcomes and assists all in-coming Guests, Members and Patrons when arriving at the Welcome Center main entrance. Provides directions to Resort activities, Group functions and outlets of the Resort. Contacts various Resort Associates and notifies them of in-coming Guests. Coordinates with various Departments during large Group functions and or arrivals to ensure a smooth arrival and departure.

NOTE: This position will only cover Friday and Saturday overnight shifts.



Responsibilities

    Welcome all in-coming Guests, Members and Patrons.
  1. Assists with Guest's arrival and contacts bell services/front desk to announce guest arrivals for check-in.
  2. Provide directions to Resort activities, outlets and Group functions.
  3. Assist various Departments during large Group arrivals and departures.
  4. Maintain radio communication with Loss Prevention Dispatch.
  5. Review the in-house daily activity report and be familiar with Guest arrivals.
  6. Notify the Executive Offices Assistant of arrivals which require Executive Office Notification.
  7. Notify Loss Prevention Dispatch of suspicious activities at the Front Main Entrance and near the Associate Parking Lot.


Qualifications

  • Must be able to work Friday and Saturday overnight shifts.
  • Must be 18 years of age or older
  • Must have welcoming, pleasant demeanor and excellent communication and customer service skills.
  • Computer and typing skills preferred
  • Must have a state issued driver's license and be able to provide a clean DMV printout.
  • Ability to effectively present information in one-on-one situations to Guests, Members, Patrons and other Associates of the organization.
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