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Program Manager

Wunderman Thompson (DBA VML)
paid time off, 401(k)
United States, Texas, Dallas
Nov 21, 2024
Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

VML is seeking a Program Manager to lead the Project Management discipline for a global tech client. This is fantastic opportunity for someone with exceptional client facing, global experience who thrives on standing up new businesses and all that comes with it.

The Program Manager will be a true partner to our client and internal Account, Strategy and Creative Leaders, with an intimate understanding of the clients' goals and anticipating how VMLcan best serve them.

You must have deep knowledge of all aspects of the Project Management function within a global creative agency. You can identify inefficiencies and streamline processes, while also being a strong lead and mentor to the team. You must be able to build large scopes of work and partner effectively with account services leadership, creative leadership, and key inter-agency partner stakeholders in this highly visible role.

This role will lead the client's integrated marketing campaigns and be a trailblazer of managing the day-to-day project workstreams, process and timelines. We are looking for an enthusiastic critical thinker/problem solver who thrives on being engaged at all levels of a project. The Program Manager must understand how to execute a 360-marketing campaign with a heightened focus on supporting creative teams, social platforms and video production process workflows. They will take responsibility for setting and managing expectations internally and with clients. He or she will understand how to manage and negotiate trade-offs to deliver on time, within budget, and against agreed objectives. Program Managers should have full lifecycle experience from scoping, management of creative project teams, production vendors through tactical asset delivery. They can confidently prioritize business needs, resource management, schedules, and financials to successfully navigate and deliver all aspects of the assignment.

What you'll be doing:

  • Lead the delivery of work that is excellent, on time, on budget and goes beyond the brief. You will be responsible for setting up plans and processes that drive projects forward and ensure successful delivery with high client satisfaction. Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e. trends, social platforms, etc.).
  • Establish and manage program timelines, communication and processes. You will be responsible for setting up appropriate structure and tools to ensure successful collaboration and engagement across agency and client teams.
  • Establish &optimize our ways of working to drive better efficiency, and ultimately contribution margin on the business
  • Act aslead to foster collaboration and coordination across offices
  • Lead, motivate, direct and challenge teams to produce great work. You will be responsible for establishing and managing cross-functional teams across different locations that are collaborative, efficient and high-functioning.
  • Consistently demonstrates core management skills in facilitation, communication, attention to detail, negotiation, technical skills, effective leadership skills, great interpersonal skills.
  • Continue to optimize and shape the client operating model to best service the business
  • Identify areas of need from a staffing perspective as we continue to grow the business
  • Ongoing financial training and staffing process adherence across OpCos. You will be responsible for building detailed burn tracking; managing resource allocations; and reporting on program status, burn rates, budgets and reconciliations to agency and client stakeholders.
  • Provide timely and accurate analysis of budgets, forecasts, financial reports/trends to inform project stakeholders of the well-being of the partnership.

What You'll Need:

  • 7+ years of hands-on project management leadership experience in advertising or marketing communications in a client-facing role, ideally at a (preferably large) global creative agency or similar.
  • A systematic thinker with proven track record of overseeing global brand campaigns across cross-functional teams
  • A campaign thinker, with experience in multi-channel, integrated campaign work, who demonstrates a sharp knowledge of, and thoughtful POV on, the principles of marketing, advertising, campaigns, content and all forms of media.
  • High EQ and the ability to read what a team needs to help motivate them.
  • Proven track record in a client-service environment including presenting work and the ability to link people (including team members and stakeholders), ideas, and information throughout a project life.
  • Self-motivated and driven to build and create great work.
  • Strong leadership skills including ability to connect and motivate a large team.
  • Excellent written and verbal communication and negotiation skills.
  • B2B and consumer electronics experience is highly desired.

What we can offer you:

  • Passionate, driven people | We champion a culture of people that do extraordinary work.
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VMLand WPP, so you can continue to grow personally and professionally.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,LinkedIn, andX.

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