Distrib System Administrator

Coca-Cola Bottling Co. Consolidated
life insurance, paid time off, paid holidays, 401(k)
United States, North Carolina, Charlotte
Nov 20, 2024
Requisition ID:207423 Posting Locations: Charlotte Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time Teammates are also eligible for: Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance - Medical, Dental, Vision & Disability Basic and Supplemental Life Insurance Refresh and Grow your Career with Us! Job Overview The Distribution Systems Administrator is responsible for coordinating delivery, setup, and inventory maintenance of sales and distribution systems. This role serves as the tier 1 help desk for the assigned systems and provides reporting regarding usage, process adherence, and performance. This role is tasked with executing functional process requirements, such as entering Sales Force Automation questions, preloaded orders, surveys, and maintaining daily processes associated with systems (geotab, phone systems, teammate profile creation, surveys, etc.). Duties & Responsibilities Assists teammates in person, telephonically, and electronically through providing tier 1 support with distribution systems hardware, software, or processes Performs, researches, resolves, and responds to tier 1 inquiries in accordance with current standards Observes problem trends on frequent issues and documents, learnings, and solutions; tracks compliance, and reports on device functionality and inventory to the appropriate business partner in order to support business operations and to improve processes Executes various process requirements in order to ensure tool functionality, teammate acceptance, and safety messaging. This includes ensuring success rate through surveying teammates on execution and reporting findings to senior leaders (SFA Questions, Preloads, etc.) Knowledge, Skills, & Abilities Superior organizational and communication skills Strong understanding of field processes and accountabilities Ability to demonstrate strong Excel skills in an interview setting Minimum Qualifications High school diploma or GED Preferred Qualifications Knowledge acquired through 3 to up to 5 years of work experience Work Environment Office environment As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..