Software Asset Administrator

We're seeking a Software Asset Admininstrator to join our team! In this role, you'll be responsible for daily and strategic management of the software portfolio to optimize the value, cost and risk of software. You'll track, maintain, and coordinate license and maintenance agreement renewals, lifecycles, compliance, and procurements in the Asset Tool, participate in the negotiation of highly complex, enterprise-wide contracts with vendors such as Microsoft and Adobe and assist in migrating new UPH acquisitions software licensing, into UPH agreements.

Location: Remote- strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.

Why UnityPoint Health?

• Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

What You'll Do:

• Develops reports that pull data from various sources showing license entitlements, installations, usage, renewal, procurement status, and data gaps and research and develop standardized Software Asset Management processes.
• Works closely with subject matter experts, including system architects, system administrators, project and program managers, financial managers, and engineers to obtain critical information required for the management of software.
• Determines software licensing distribution based on established licensing agreement which greatly impacts operating practices for UnityPoint Health. Drives decisions regarding software licensing models, budgeting and terms that have a direct impact on the Client IT Infrastructure.
• Participates in the negotiation of binding licensing contracts with software vendors which is a major assignment affecting business operations to a substantial degree.
• Responsible for the significant financial impact that the software licensing contracts incur.
• Provides expert advice to management regarding the licensing and budgeting for licensing.
• Mitigates licensing conflicts or issues with software vendors.
• Responds to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information. Responsible for the creation and distribution of all software related deliverables, metrics, and other contractionary obligated reports.
• Maintains knowledge of software vendor licensing rules and terms, EULAs.
• Maintains enterprise policies regarding software licensing and procurement.
• Understands Software Asset Management (SAM) best practices.
• Works tickets from the ServiceNow queue requesting quotes and purchase orders as needed.

What You'll Need:

Education:

Bachelor's degree in computer science or related degree, or equivalent work experience.

ITIL or IAITAM CSAM certification preferred.

Experience:

Required:

• 2 years related experience.
• Strong licensing knowledge of Software vendors: Microsoft, Adobe, VMware.
• Understanding of Asset Management tools and technologies.
• Conceptual knowledge of Information Technology (e.g. software, networks, etc.)

Preferred:

• Eracent asset tool
• SCCM/MECM - application deployment tool
• ServiceNow experience
• Office Suite (Word/Excel/Outlook)
• Sharepoint
• PowerBI
• PowerApp
• Some kind of programming/scripting
• Software asset management experience (Microsoft/Adobe/FoxIt)
• Microsoft SQL Database experience

Knowledge/Skills/Abilities:

• Demonstrated knowledge with e-discovery tools.
• Excellent analytical and problem-solving skills.
• Ability to multitask with a strong attention to detail.
• Strong written and verbal communication skills.
• Strong Microsoft Office skills (Excel, Word).
• Knowledge of SQL queries and Python/Pearl/Shell or other scripting languages to collect and manipulate data.