Clerical Assistant 3

Are you a driven professional who is eager to take the next step in your career and demonstrate your clerical expertise? The Department of Human Services, Office of Children, Youth and Families is seeking a highly organized Clerical Assistant 3 to join our dynamic Division of Operations (ChildLine) team. In this role, you will be responsible for processing and reviewing clearance applications, ensuring timely and accurate issuance of clearance verifications. If you are detail-oriented and ready to take on a fulfilling challenge, apply today and begin an exciting new chapter in your career with us!

In this position, you will be responsible for issuing clearance verifications for various checks, including Pennsylvania Child Abuse, Pennsylvania State Police criminal history, the Federal Bureau of Investigations (FBI), the National Sex Offender Registry (NSOR), out-of-state clearances, and the Consolidated Eligibility Letter System (CELS). Your duties will involve entering data into electronic systems, reviewing applicants' criminal histories, and taking appropriate action on incomplete applications. By issuing clearances and verifications, you will help ensure that individuals meet the qualifications set forth under the Pennsylvania Child Protective Services Law (CPSL) and related child protective services regulations, determining their eligibility to work with children or be entrusted with a child's welfare.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM and 8:30 PM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time after completing a 12 week in-office training, followed by 1 week in-office every 4 to 5 weeks. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirement:

• This position falls under the provisions of the Child Protective Services Law.
  1. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.