Retail Wine Specialist - Sproul Road, Broomall

The Pennsylvania Liquor Control Board (PLCB) is looking for a friendly, motivated, and enthusiastic individual to deliver outstanding customer service and provide customers with detailed information regarding wine selections, wine and food pairings, and build relationships with our customers. Our mission is to responsibly sell wine and spirits as a retailer and wholesaler, regulate Pennsylvania's alcohol industry, promote alcohol education and social responsibility, and maximize financial returns for all Pennsylvanians. If you have experience with wholesale or retail marketing, selling, and managing wine inventory, and have a passion for food and wine pairing, this is an excellent opportunity for you!

This position is responsible for providing retail customers with detailed advice regarding wine selections and solutions to wine and food pairings, situational wine needs, and encourage customers to try options that may have not yet been under consideration. You will be expected to openly engage shoppers and solicit inquires for service and assist customers in selecting products, recognize repeat customers, and build relationships with customers.

You will be responsible for inventory to include maintaining, stocking, inventorying, replenishing, cleaning, and servicing the specialty products section for one of the PLCB's Premium Collection Stores.

You will be responsible for recommending wines for in store tastings and conducting public tastings according to an approved schedule. Researching customer inquiries (e-mail, phone, written) and keeping abreast of current events within the industry will be a priority in this role. You will be responsible for specialty signage and marketing efforts established in Central Office.

You will have the opportunity to provide training and mentoring to store staff to raise general product knowledge and specialty product initiatives. When operationally necessary, this position may conduct work more closely associated with standard retail clerk work. Duties relating to retail clerical work are as follows: counts out a register drawer and accounts for all assigned cash, ring sales during peak times, unload shipments, assist other employees in putting away inventory, and assists customers in locating products.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours may vary from 7:00 am to 10:00 pm, Sunday- Saturday.
• Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of retail experience in a PLCB liquor store and completion of the PLCB's Advanced level Wine Education; or
• Four years of wholesale or retail experience in the sale of wine that includes experience in stock handling and inventory control, merchandising, and marketing; or
• Four years of wholesale or retail marketing, selling, and managing wine inventory and storage in the hospitality, restaurant, or food and beverage industries; or
• An equivalent combination of experience and training.

Post Employment Requirement:

• Employees who qualify under the second, third or fourth Minimum Experience and Training option must successfully complete the PLCB's Advanced Level Wine Education program within 6 months of employment.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.