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Senior Technical Program Manager, Datacenter Supply Chain

Microsoft
remote work
United States, Washington, Redmond
Nov 22, 2024
OverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services.Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers.Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide. WithinCO+I, the Core Datacenter Services (CDS)team is responsible for advancing availability and efficiency for Microsoft's cloud infrastructure. We have multiple teams focused on both Microsoft and Lessor datacenter performance and all aspects of datacenter utilization effectiveness that includes power, water and labor. We are seeking a Senior Technical Program Manager - Datacenter Supply Chain to support the Core Datacenter Supply Chain (CDSC) program, driving supply chain initiatives that enhance availability and operational resilience across Microsoft's global datacenters. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ. Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the hub office location. This role is eligible for hybrid or remote work, up to 100%.
Responsibilities Drive improvements in supply chain workflows by implementing automation and best practices that reduce defects, enhance efficiency, and allow for global scalability. Track and communicate end-to-end project schedules, holding stakeholders accountable for following the schedule. Contribute to cross-team projects as needed to meet changing business requirements and manage business needs. Remain flexible in taking on new responsibilities and cross-team initiatives as priorities shift. Proactively identify and address supply chain risks, working to preempt disruptions and secure resource availability across Microsoft's global datacenters. Provide data-driven recommendations to key stakeholders based on identified risks. Define success criteria and create relationships for implementing multiple feature areas for crucial cross-functional projects. You'll coordinate, ensure alignment, and gain buy-in across the business. Deliver on the multi-year roadmap for multiple feature groups across divisions, lead tracking of project schedules, oversee development of staging and implementation plans, and oversee governance programs. Collaborate with internal stakeholders and customers to validate priorities and participate in prioritization decision making to deliver solutions in a timely manner.
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