Design Manager

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Manager, Design reports to the Director of Design
• Full-Time
• Remote
• Anticipated application deadline is December 14, 2024

The Design Manager is responsible for providing strategic leadership and support to the Design team, overseeing the creative direction, and customer experience strategy. This role involves managing Designers and Senior Designers, ensuring the production of high-quality design deliverables, and collaborating on new design projects. The Design Manager plays a pivotal role in maintaining project budgets, meeting customer expectations, and driving departmental strategic initiatives.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Team Supervision:

• Supervise Designers and Senior Designers on their day-to-day responsibilities, providing guidance and support as needed.
• Oversee the distribution and production of project workload within the Design team, ensuring efficient resource allocation.

Design Strategy and Support:

• Engage in troubleshooting and provide expert advice on design and customer challenges.
• Collaborate on new design issues and projects with the team, contributing to the overall creative direction and strategy.

Customer Engagement:

• Negotiate scope-of-work, deliverables, and pricing with customers, ensuring alignment with project requirements and budgets.
• Provide technical assistance to internal and external customers, addressing inquiries and resolving issues in a timely manner.

Design Deliverables Management:

• Lead team members in the production of Design deliverables, including full food service construction documents, field documents, and manuals.
• Review design changes submitted to ensure projects remain within budget and meet quality standards.

Recordkeeping and Compliance:

• Manage and maintain recordkeeping of original artwork files and projects, ensuring compliance with company policies and regulations.
• Ensure the design process follows all customer and company policies and regulations, maintaining high standards of quality and professionalism.

Vendor Management:

• Determine the need for the use of outside assistance or vendors, coordinating their involvement as necessary to support project requirements.

Strategic Planning:

• Participate in departmental strategic planning initiatives, contributing insights and recommendations to support departmental goals and objectives.

COMPETENCIES:

• Possesses outstanding written, verbal, and interpersonal skills to effectively convey ideas and concepts.
• Demonstrates excellent analytical and problem-solving skills to address complex design and customer challenges.
• Successfully manages multiple projects in various stages of completion, utilizing excellent organization skills to prioritize tasks and meet deadlines.
• Capable of leading and managing others, identifying developmental needs, and providing coaching and mentoring support.
• Functions effectively in a deadline-driven, fast-paced work environment, demonstrating flexibility and resilience in managing competing priorities.

QUALIFICATIONS & EXPERIENCE:

• Associate's degree (or higher) in design, food service, or a related field, or equivalent military or practical experience.
• 10+ years' experience in a lead designer role in the commercial food service industry.
• Demonstrated knowledge in all aspects of commercial food service design and project types (education, hospitality, restaurants, etc.).
• Proven ability and experience as a Design subject matter expert.
• Demonstrated experience with Autodesk software including AutoCAD and Revit preferred.
• Experience in utilization of MS Office Suite, Adobe, Sketch-up, and AutoQuote360.
• Team management and leadership experience.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.