Financial Aid Advisor

Student Financial Aid

The Financial Aid Advisor role is an integral part of the Student Financial Aid office. This position synthesizes information from all financial aid areas and provides excellent customer service to students and their families. This fast-paced environment allows multiple training opportunities as well as professional growth.

Financial Aid Advisors must be flexible and enjoy helping students and families navigate the financial aid process, working together on a team, and completing various tasks each day.

- Advise students and families on financial aid eligibility requirements for federal, state, and institutional aid programs
- Communicate with students and parents in person, on the phone, and through e-mail
- Assist students with completion of the Free Application for Federal Student Aid (FAFSA)
- Discuss scholarship and grant renewal criteria
- Counsel students and parents on Satisfactory Academic Progress, the Special -Circumstances process, and Verification
- Advise students on study abroad costs and trip planning
- Assist students with Loan Entrance and Exit Counseling
- Counsel students on loan debt, repayments plans, and loan consolidation
- Perform outreach activities, including supervising an information table at events, high school presentations, and departmental presentations
- Represent Student Financial Aid within the state, regional, and national financial aid organizations
- Other duties as assigned

40 hours/week; Monday thru Friday 8:00 am to 5:00 pm

Occasional weekends and evenings are possible

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary

Salary Range: $18.00 - $20.00 per hour
Grade: GGS 007
University Title: Student Support Specialist II
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Resume highlighting relevant education and experience. Cover letter preferred.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.