Sales Account Manager
Talogy | |
United States | |
Nov 25, 2024 | |
Description
About the Role
The Account Manager role at Talogy is an experienced specialist focused on creating winning partnerships that transform into real business impact for clients, primarily in the US. In doing so, they generate revenue for the organization through identifying the right Talogy products and consulting solutions for client needs. Their main focus is generally on strategic account management with existing clients, but will provide support to the US's new business development and inside sales teams as required. The person in this role will also typically provide mentoring and guidance to more junior members of the Sales group, potentially to the point of formal line management responsibility. This is a full-time, permanent position, flexible from Monday to Friday during typical office hours. Day-to-day the role can be performed remotely, with the expectation of occasional travel to client sites and Talogy offices in their region for meetings, events, team collaboration and workshops. Role Responsibilities
Knowledge, Skills and Experience Requirements
Behavioral Competency Requirements Job family and level: Sales, individual contributor. Commercial tenacity Drive for Results: Works with a sense of urgency to drive tasks through to completion. Pushes self and teammates to meet challenging goals. Sets high standards of excellence for self and teammates. Maintains a clear focus on what needs to be done to achieve end goals for self and team. Business Sense: Recognizes market trends. Understands the value of organizational and market metrics for carrying through team strategy. Prioritizes activities that will likely deliver the best return on investment. Demonstrates an awareness of the challenges the organization faces and the objectives it is trying to achieve. Resilience: Focuses on long-term goals instead of short-term challenges. Adapts to adverse or challenging situations without lasting negative impact. Acknowledges obstacles and perseveres until difficulties are overcome. Receives criticism and failure as useful feedback to enable future success. Building trust Building Relationships: Seeks opportunities to connect with others. Interacts with others in a friendly and polite way. Identifies shared interests and/or commonalities to build or deepen relationships. Maintains a strong network of contacts through regular outreach and communication. Teamwork: Actively collaborates with others to build cohesion and better achieve goals. Offers to help others with their work, even when lacking a direct personal interest. Respects others' talents, contributions, and perspectives. Openly shares relevant knowledge, expertise, and information. Customer Focus: Takes care to listen to prospects'/customers' needs and concerns to ensure they feel understood. Identifies solutions that meet the unique needs and priorities of each prospect/customer. Provides prompt, respectful, and attentive service. Strives to exceed customer expectations. Consultative skills Problem Solving: Addresses root causes, not just symptoms. Identifies and considers context, constraints, and risks. Establishes a clear course of action when problems arise. Considers and explores what alternative solutions are available. Communication: Conveys ideas and information clearly and concisely. Tailors method and content to the audience, message, and context. Checks to ensure messages have been understood. Actively listens and asks questions to verify own understanding. Influencing: Presents ideas in a confident, convincing, and credible way. Appeals to the goals or interests of others by leveraging logic, emotion, or connection. Listens to and addresses objections and concerns. Asks others for input to gather information, understand needs, and enhance the solution and/or its presentation. Negotiating: Clarifies goals and balances objectives of both parties to achieve constructive outcomes. Remains open to creative and alternative possibilities and solutions. Uses both direct and diplomatic communication in negotiations. To progress in your career, someone in this role is expected to have:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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