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Concierge

JLL
United States, Hawaii, Honolulu
1585 Kapiolani Boulevard (Show on map)
Nov 25, 2024
JLL is in search of a Seasonal, Part Time Concierge to work onsite at a client shopping mall in Honolulu, HI.

Schedule: 20 hours/week, flexibility preferred
Compensation: $15/hour
Dates: availability as soon as possible through December 31

Duties below and as assigned:
Greets and assists all guests and property personnel in an efficient and courteous manner
Takes great pride in offering helpful, friendly service at all times
Defines, communicates, and maintains high standards of guest service at all times
Provides a luxury lifestyle experience for all the property guests as they visit the Center or reach out via phone, email, or digital channels
Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to enter
Maintains a strong knowledge of offerings at the property and can guide guests to appropriate showrooms, dining options, etc.
Informs and suggests opportunities to engage guests in Center-wide retailers and events
Anticipates the services sought after by ascertaining the mood and style of the guest; identifies solutions before being asked
Develops strong working relationships with building management, showroom tenants, other building service providers, retailers, and other area businesses
Answer and respond to tenant phone calls and e-mails for assistance throughout the day
Provide guidance and information as requested from tenants and visitors to the building
Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated management
Develop and maintain professional relationships with key employee and tenant contacts at the property
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